Modern technology plays an important role in shaping up the landscape of both commercials as well as non-commercial sectors. There are numerous printer models introduced by reputed brands such as Samsung, Dell, Epson, HP, Canon & Brother. All these models are well made & configured to provide a great printing experience to all the users.
Samsung is always known for its creativity & unique design texture whether we talk about digital gadgets and other equipment. But sometimes, the arrival of some critical technical glitches or bugs can make the processing speed slow and adversely affect printing.
The Samsung printer says offline or shows offline is one of them. This error is enough to give you a headache during the printing process. Almost every branded printer has encountered this critical printer error. Also, this bug can make a printer slow & the printer won’t be able to fetch or respond to any print document request.
In this post, we have shortlisted some incredible solutions that'll help you to encounter printer offline errors and make your printing device function buttery smooth.
Before move on to the troubleshooting phase, let’s understand the real causes of the printer offline error in windows & mac.
My Samsung printer says offline why?
A printer is an electronic device so there is very much possibility of appearing critical issues. If your Samsung printer say offline after being connected to the desktop successfully then it's sure that your device is refused to take all the instructions & conversate with the desktop system.
As the device is unable to communicate so the overall printing process gets stopped and didn't produce the result. There are certain reasons for having an offline printer fault. Some of them are enlisted below:
- Incorrect printer connection setup
- Faulty or corrupted drivers
- Stopped printer spooler service
- Power source issues
- VPS is restricting its use
- Using breakable USB cables
In case, if your printing device is showing offline status then you can simply register your queries regarding setup, installation, offline printer, and more to the technical team of Printer Helpers.
Tricks to Resolve the Samsung printer offline issue in Windows & Mac OS
There are multiple tricks or techniques to fix the printer offline issue, some of the best-rated solutions to get the job over the line.
Check the Power Connectivity of Printing Device
First of all, you need to check the power connector of the printing device. Before resuming your printing process, a user needs to check the power cable of the printer device whether It’s in On or Off state. Make sure that the printer is connected to the same network.
Check the Internet Connection
Secondly, the printer user needs to check the internet connection wisely. In some instances, you might experience that a Samsung printer goes offline due to a weak or poor internet connection or signal.
It’s better to have a decent internet connection installed on your office or desktop.
Alongside, if you are still confused about connecting a printer to the internet. Then follow the instructions mentioned on the webpage.
Disable ‘Use Printer Offline’ Mode
If you have enabled the printer offline mode on your system that is the reason for a device having an offline error. It's better to disable the Use printer offline mode from the system. Once you have disabled the settings then try to reprint the document for an amazing experience.
Update Printer Driver to Its Latest Version
If you’re using a printer driver of an outdated version then it may harm the efficiency of the system. For a Samsung printer user, it's better to update all the necessary updates whether a printer driver or a system software.
In the search box of your Windows Taskbar, click on the Control Panel> Hardware & Sound> Device Manager> Select your printer model from the list> Click on the Update button to update the printer driver.
Once your driver is completely updated then you can resume your printing task & check the status.
Users can get help from the driver installation page to install the printer driver successfully.
Eliminate the Unnecessary Printing Tasks or Jobs
Eliminating all the unnecessary printing tasks from the Samsung printer can easily resolve your queries efficiently. Perform all the possible tasks & click on the cancel all documents icon to remove all the print commands for a great printing experience.
Disable the SNMP option
The term ‘SNMP’ stands for simple network management protocol and its main aim is to handle all the printing tasks in an accurate manner. Sometimes, when this option is enabled then it might hinder the overall performance of the printing machine. It restricts the overall printable tasks.
To disable the SNMP option, you need to perform the following steps:
- Go to the control panel option of your system.
- After that, tap on the Devices and Printers
- Choose your printer from the list & then Manage.
- Select printer properties and tap on the Ports tab.
- Uncheck the SNMP protocol that is enabled from the box.
- Save the settings & try to print a document.
Also, you can take help from our Samsung printer support webpage to acquire some valuable information about Samsung printer models & their troubleshooting.
Final Words
We hope that you enjoyed our session and get all the answers to your queries regarding the printer offline issue. We all know that printer troubleshooting is not an easy task, still if you bother with your printer then without wasting any time, ask your troubleshooting expert for further assistance.
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