In this article on Printer Helpers, we’ll show some of the top tips that will assist you to resolve your printer offline error.
“Printer is offline” Why?
Typically, a printer turned its status to offline during the printing process due to some technical faults in it. It specifies that the device is unable to communicate with the computer system.
Printers are considered as our co-workers as they are used on a wider scale in several domains. Some users think that printing technology won’t experience any critical issues but, unfortunately, it’s not the case in all printer models.
Issues occurred on various printer models that can ruin the experience of a user. One major issue can make a huge impact and turn your printer into an offline state in the windows operating system.
Extraordinary printing equipment can effectively connect with the help of WI-FI and Ethernet.
what does it mean when a printer is offline?
When you received an error message displayed on the screen, don’t worry it doesn’t mean your printer machine is broken. It can be too annoying when a user gives a print command to the machine and suddenly it fails.
One of the main reasons for a printer turning offline is the large queue of printing queues. Along with that, if a printer uses an outdated version or corrupted driver can be a cause of the breakdown of your Hp printer.
To tackle with them, some of the best troubleshooting tricks to fix “hp printer is offline” issues:
1. Inspect the physical connection and cables to your Pc and Printer
The foremost step that a user needs to remember is that to examine all the physical connections whether they are adequately connected with the desktop or not.
The secondary thing is that your local network is working properly or not. Sometimes, users have experienced some trouble while connecting to the internet. If you are the one that is refused to connect to the network, our guide on how to fix the network connectivity issue in windows 10 will surely help you.
In the next move, you have to attach the hp printer with another proven procedure. Let say if you are connecting the Hp printer via Wi-Fi or Ethernet, then you have to attach the printer using the USB cable.
2. Deactivate the automated offline commands
An HP printing equipment says offline when it has multiple numbers of print commands in a queue. In some instances, it has been seen that the automated offline commands were found to be active. If they all were deactivated or disabled then the error message “Hp printer is offline” cannot be seen.
To disable such types of commands, execute these steps-
Click on the Start menu to open up the Control panel and then tap on the Devices and printers. Click on your Hp printer icon and then tap on the Pause printing option to eliminate any kind of checkmark.
This will remove all the pending print queues and disable the offline commands.
3. Update the firmware versions
If the firmware option in your windows is not updated then in that case offline error may occur. It’s better to upgrade the firmware to its latest version from time to time to get rid of this erroneous problem.
4. Update the HP printer driver
Drivers play a pivotal role in enhancing the efficiency of the printer. If there is no problem with your computer then there is no chance of having any update. If it shows something in your updates section then it’s better to update them and do flawless tasking.
To update the Hp printer driver, you have to perform these steps:
Press the Device manager option from your Windows 10. In the next slide, you have to click on the Printers & then tap on the Update driver button and wait for some minutes.
If it displayed a message on the screen of driver update then click on the Update icon and press Ok.
If you are still confused about what to do during the driver installation process. You can explore our page.
5. Inspect the settings of the printer spooler
Checking the printer spooler option whether it is up to date or not as is the main reason your Hp printer is offline all time.
To check the same, you have to do this procedure for the greater good.
Type Windows+ R and then insert services.msc command to open the Printer spooler service. Right-tap on this option to stop the service. Once all the settings are changed then press the ok button.
Your print spooler settings get changed and try to print the document and check the status of the machine.
6. Uninstall or Re-install the printer
You have to uninstall the printer simply perform the device for a great support.
To remove the printer, tap on these options: Right-click on the Devices and Printers and choose to Remove printer.
Conclusion
I hope you will get all answers to your questions in this article. You'll get to know how things are done when a printer is turned offline. For more assistance, get in touch with our high-end technical team.
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